Powertracer bill adjustments are processed after trading has been finalised for the last day of the calendar month. These credits or debits to your bill are then sent to your retailer early the following month and will appear on the next bill to be issued.
The adjustment will appear as one line item, for example:
If your retailer offers online access to your account, then the Powertracer adjustments should also be visible there.
Please note: bill adjustments are calculated on a calendar month basis and may not coincide with when your bill is issued by the retailer.